Information

Shipping and delivery

We can delivery your order anywhere within Australia. Please contact us if you are interested in an overseas order. We deliver all our orders to you via Australia Post Parcel Post

The Australia Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links. We are based in the Melbourne area and you can follow the link for a more detailed description of Australia Post.

https://auspost.com.au/parcels-mail/sending-in-australia/delivery-areas-within-australia

Please check the delivery address carefully, as parcels cannot be redirected once in transit.

Where an order is returned to us as unclaimed, refused or insufficiently addressed, we will contact you by email for further instruction. Please note that additional delivery charges will apply to have these orders resent.

For delivery to company addresses or workplaces, the Company Name and Floor/Level must be included in the address details.

Authority To Leave service allows Australia Post to leave the parcel in a secure location if a signature cannot be obtained for delivery. Please note that the ATL service may not be available to buildings with a security entrance. In these cases, a card will be left with instructions. We cannot accept responsibility for parcels lost or damaged where the item has been left ATL.

On rare occasions, we reserve the right to adjust delivery costs. You will be contacted and asked to accept these charges before your order is dispatched. You may cancel your order at any time prior to dispatch.

All parcels have a tracking number so you can track your purchase through the delivery process at https://auspost.com.au/parcels-mail/track.html#/track

Pricing and payment

Product prices are in Australian dollars (AUD) and exclude delivery charges.

Payment is made to Lymphoedema Supply Solutions.

We accept payment via PayPal. If you don’t have a PayPal account, you can pay securely with MasterCard, Visa and American Express cards. To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service. This service is PCI-DSS compliant which is the industry standard for secure credit card payments. Credit card details are encrypted and cannot be accessed by Customer Care team.  See more about Paypal here https://www.paypal.com/

All credit card details submitted through Paypal are handled with a secure server.

  • Click VIEW CART then PROCEED TO CHECKOUT or CHECKOUT to make your payment via credit card (Visa, Mastercard, American Express) or with a Paypal account.
  • Shortly after making a successful payment you will receive your order confirmation by email.
  • Your credit card is charged and will show payment made to Esposito Consulting Services Pty Ltd.

Damage, loss or returns

Damage or loss in transit is rare however if it happens we will take responsibility for it. Please email sales@ecsconsulting.com.au to organise the return of damage goods within 48 hours of delivery of the Product.

Any shipping and handling fees that were paid during an online order are non-refundable.

Privacy

Lymphoedema Supply Company is dedicated to keeping your details private. Any information that we collect in relation to you is kept strictly secured.

We only use this information to identify your orders. We do not pass on/sell/swap any of your personal details with anyone.

If you have abandoned your basket before fully completing a transaction at lymphoedemasc.com.au, we may contact you via email. This email is service focussed. It will note that your cart has been kept safe and will provide you with contact information for our Customer Care Centre so that you may seek assistance to process your order if they wish.

lymphoedemasc.com.au uses cookies to allow you to login to your account and purchase items in your shopping bag. We don’t treat the data collected as personal information or use it in association with other personal information. Being able to find out things like what type of web browsers our customers use, the page they visited before they came to our site, and the pages that they stop by helps us to evaluate behavioural trends and keep improving.

To shop atlymphoedemasc.com.au, you will be required to create a password protected account. If you are a returning customer, you will be required to log onto this account. In setting up a password protected account, you agree to accept responsibility for all activity that occurs under your account or password. You may terminate your account at any time by contacting us.

We are always very happy to answer any questions you may have regarding privacy via email at sales@ecsconsulting.com.au

Terms and conditions

Please read these terms and conditions carefully before using this website.

Proceeding to use the website will indicate your acceptance of the following terms and conditions.  If you wish to use any services produced online now or in the future, you are also subject to the applicable terms.  lymphoedemasc.com.au reserve the right to change the website and these terms and conditions from time to time without notice, and your continued use of the website indicates your continued acceptance of the terms and conditions as modified. If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms of use, which will continue in full force and effect.

About this website

Website Owner Esposito Consulting Services trading as Lymphoedema Supply Company http://www.lymphoedemasc.com.au/ 

License and Ownership

The copyright for the content on this website is owned or licensed by Lymphoedema Supply Company and is protected under the Copyright Act 1968 and by other copyright laws in both Australia and other countries. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent ofLymphoedema Supply Company.

Data protection notice

Lymphoedema Supply Company complies with the Data Protection Act 1998 in all our dealings with your personal data.

Disclaimers

The information contained in this website contains opinions and indicators only which are not intended to be relied upon to make business or personal decisions. Lymphoedema Supply Company makes no warranties, representations or undertakings about (1) the content of this website or (2) the content of any other website referred to or accessed by hyperlink.  Whilst Lymphoedema Supply Company will endeavour to maintain their online services, Lymphoedema Supply Company cannot guarantee that this website will always be accessible to you nor can it be guaranteed that services provided by this website will not be interrupted.  Furthermore, whilst we operate strict internal procedures regarding the integrity of the website, Lymphoedema Supply Company cannot promise that any information that you may download or copy will be error or virus free. For the avoidance of doubt, Lymphoedema Supply Company disclaim responsibility for any damages that may be caused to you as a result of using this website as well as any damages third parties may cause to you by your use of this website resulting from a breach of website security.

Modifications to the Terms

Lymphoedema Supply Company may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.

Modifications to the information

Lymphoedema Supply Company does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of Lymphoedema Supply Company.

Linked websites

This web site may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites. Any party seeking to link to this site either directly or from within a frameset must first seek consent from Lymphoedema Supply Company.

Website design

This web site is designed by Black Mouse Design, all rights reserved.

Contact details

If you have any further questions regarding Lymphoedema Supply Company or the services offered by Lymphoedema Supply Company please contact sales@ecsconsulting.com.au